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Submit Withdrawal Request Please read the following information carefully.

Right of Withdrawal Already Expired

At the time of purchase, you explicitly agreed that the service would be provided immediately, thereby waiving your right of withdrawal (§ 356 para. 5 BGB). There is therefore no legal entitlement to withdraw.

You may still submit a request — e.g. in cases of technical errors, duplicate charges, or other exceptional circumstances. Each request will be reviewed manually. There is no legal entitlement to a refund.

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Your request will be reviewed within 14 working days. You will receive a response sent to the email address you've provided.

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Next steps:

Our support team will review your case manually
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If approved as goodwill: refund within 14 days thereafter

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